There had to be a better way.
A company that acts only in the best interests of job hunters and employers. 
A company that supports all parties to ensure the very best match between individual aspirations and employer’s needs. 
An extraordinary company that is a delight to work with

​Novate IT - How Recruitment Should be Done 


Latest Jobs 

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Senior Test Lead Permanent / Bristol, England

Senior Test Lead | Automation, Agile, Selenium, C#, Java | £50,000 - £70,000 | Bristol An exciting new opportunity is here for a Senior Test Engineer / Test Lead with strong skills in test automation to join this highly successful and growing technology company based in Central Bristol. This role offers a starting salary of £50,000 - £70,000 plus an impressive range of benefits. This employer has established an enviable reputation for delivering best-in-class solutions for their clients in complex technical environments. They deliver projects for customers across public, private, financial, eCommerce and travel sectors and have offices throughout the UK and abroad. Due to continued growth within their client base they are looking for an experienced Senior Test Engineer / Test Lead with strong skills in test automation engineering to help them develop and deliver an exciting range of innovative software solutions. You will have a strong background in automation testing in an agile environment and possess skills with test automation tools such as (but not limited to) Selenium, Cucumber, Gherkin, JMeter or similar. You will be comfortable taking a lead role within a testing team and have the desire to still be very hands-on. You will also have experience of automating tests using Java, Python or C# coupled with strong API testing skills. As this is a consulting organisation, applicants may be required to visit clients one or two days per week but where possible most work is delivered from the employer's office in Bristol. This is an exciting time to join this employer; they are going from strength to strength with new projects and clients and can offer the successful candidate a rewarding career in which they can benefits from a collaborative and supportive working environment whilst earning a generous salary and benefits package. For more details and an immediate telephone interview please apply today. NB: This company's Bristol office is based just a short walk from Bristol Temple Meads Railway Station and so is easily commutable from Bath, Swindon, Chippenham, Gloucester, Cheltenham, Worcester, Newport or Cardiff. Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.

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Software Developer in Test - London Permanent / Bristol, England

Software Test Engineer | SDET, Automation, C#, Java, API, Jenkins | London | £45,000 - £60,000 An exciting new position has arisen for a Software Test Engineer to join this highly successful and growing technology company based in London. This role offers a starting salary of up to £60,000 DOE plus a range of benefits. This employer has established an enviable reputation for delivering best-in-class solutions for their clients in complex technical environments. They deliver software projects for customers across public, private, financial, eCommerce and travel sectors and have offices throughout the UK and abroad. Due to continued growth within their client base they are looking for a Software Test Engineer with skills in automation testing to assist them in delivering an exciting range of innovative software solutions. You must have a background in automation testing in an agile environment and possess skills in Selenium, Cucumber, Gherkin, JMeter, Jenkins or similar. You will be able to act in several Testing roles such as Technical Tester, SDET or Test Lead and have experience with C# or Java coupled with strong API testing skills. Further experience with Test tools such as Jira or JUnit will be advantageous but not essential, as would consultancy experience. This is an exciting time to join this employer, they are going from strength to strength with new projects and clients and can offer the successful candidate a rewarding career in which they can benefits from a collaborative and supportive working environment whilst earning a generous salary and benefits package. For more details and an immediate telephone interview please apply today. Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.

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Senior Software Engineer - Bristol - £60,000 Permanent / Bristol, England

Senior Software Engineer| C#/C++, Visual Studio | Bristol | £55,000 - £60,000 A technical focused company are seeking a senior software engineer to help develop the distributed build system. This growing business are willing to offer a starting salary of up to £60,000 with addition benefits to the right candidate. This company has set the standard for its products and services and has seen continued growth for over a decade. The business create programming tools for an international client base and you would be joining a work force of passionate experts. In this period of growth, the business is looking to add a senior software engineer to support with their distributed build system. The team develops a build system that distributes C/C++ compilation and they require you to take part in all of the teams' activity. From developing the software to understanding the customers' issues and shaping the future of the product, this challenging role demands you to master multiple technologies and stay calm under pressure. Your proven expert level of C++ programming skills will be matched by your proven expert debugging and post-mortem analysis skills. Excelling at this role will require experience with Native Win32 APIs, Javascript and UI design and implementation. Knowledge of Agile development methods and Testing methodologies will be needed to develop and maintain the software and its test systems. Experience of fault tolerant, high performance, parallel or distributed, systems will be advantageous to deliver work to schedule. If you're a experience senior software engineer looking for a challenge and the opportunity to develop your skills and expertise, apply now for an immediate telephone interview. Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.

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Software Engineer in Test - C#/C++, Visual Studio - Bristol Permanent / Bristol, England

Software Engineer in Test | C#/C++, Microsoft Visual Studio | Bristol | £30,000 - £35,000 A fantastic opportunity has arisen for an experienced Software Engineer in Test to test the development tools for an international client base. Working within this highly technical environment, this opportunity provides a generous starting salary of up to £35,000 plus benefits. This company boasts substantial growth over the past decade and it now it is looking to add a Software Engineer in Test to join its brilliant team. This opportunity provides an excellent chance to work with skilled and well-motivated individuals to develop tests for new features, applications and regressions. The business works with developers from around the world to create a range of advance development tools with every member of the company passionate for software quality and a positive customer experience. You will be responsible for developing test strategies with the application teams and both executing test manually and automating tests. With a solid understanding of software testing techniques, you will have a proven experience in developing tests for software applications. An understanding of C++ coupled with good C# programming skills. You will have experience with creating reproducible tests and triaging bugs, with a familiarity with issue tracking, software build tools and source control systems. Experience of Microsoft Visual Studio, automating tests and testing development tools will be highly advantageous but not necessary. This is a great opportunity for a software engineer in test to develop their skills with a technically challenging workload in a friendly office. For more details and an immediate telephone interview apply today. Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.

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Pre-Sales Engineer - Bristol or Basel - HPC Permanent / Bristol, England

Pre-Sales Engineer - Bristol or Basel or home-based - HPC, cluster solutions - £55,000 - £85,000 + significant benefits. An exciting opportunity to join a successful and growing provider of HPC solutions, services and products and lead technical sales activities in the UK and Europe. A salary of between £55,000 and £85,000 plus significant benefits. This employer work with customers on a global basis to design and implement some of the most complex and fastest supercomputers in the world. Recognised as a true innovator in this space the employer has won an array of awards for their deliveries in Europe, US and the Middle East, due to continued successes they are now seeking an additional Pre-Sales Engineer to assist with their ongoing growth in the UK and Europe. You will have a good grounding in the technologies involved in an HPC solution including exposure to CPU platforms, network/cluster communications, server components, storage technology and Linux/open source technologies. Prior experience of HPC/supercomputer solutions would be highly beneficial too. Applicants should be comfortable working directly with clients to translate their business needs and challenges into a workable business solution as well as travelling throughout the UK and Europe as required. Applicants will ideally be based near Bristol however this employer also have an office in Basel so you can be based near either location or alternatively work from home if you're happy to travel regularly to your base location. This is an exciting opportunity to join a highly successful and growing organisation and spearhead their ongoing growth in the UK and Europe. For more details and an immediate telephone interview please send me your CV today. Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.

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Data Scientist - Birmingham - 3 months - £300-£400 per day Contract / Birmingham, West Midlands

Data Scientist - Python - Birmingham - 3 months - £300-£400 per day An exciting new opportunity for an experienced Data Scientist with strong Python and Linux skills to join a team, which has some of the brightest minds in Earth Science, developing large-scale, high profile Earth Observation solutions. This contract can offer £300-£400 per day. Applicants must have data science experience and have strong skills in Python, and some of the following: C++, Java, R or similar. Candidates must have a strong understanding of Linux and cloud technologies such as Google Cloud or AWS. Candidates should also have solid skills with Ansible, Terraform or equivalent. This is an interesting project to work with leaders in their industry on projects that look at some of the biggest when and why questions in the world. Please apply today for more details and an immediate telephone interview. Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.

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Software Integration Engineer - Munich - C and/or C++ Permanent / Munich, Bayern

Software Integration Engineer - Munich - €60,000 - €65,000 + 29 days holiday + bonus + stock + benefits An exciting new opportunity for a Software Integration Engineer to join their team integrating new digital TV software solutions into their own and partner devices. A starting salary of up to €65,000 + bonus + stock + 29 days holidays + benefits is offered. This employer develop innovative software solutions for global digital TV providers, allowing consumers to enjoy multi-screen services across cable, satellite, terrestrial and IPTV platforms. Their team in Ismaning (near Munich) are now expanding and they are looking for a number of Engineers to undertake embedded software integration activities. You will have solid C and/or C++ software development skills along with experience of integrating new software solutions into live platforms. Applicants will also ideally have experience of embedded software development, Linux, digital TV technologies such as conditional access systems, DVB, DRM, video standards and live streaming, although none of these skills are essential. These will prove to be interesting roles for the successful applicants, giving them the opportunity to work on innovative digital TV software solutions to be used by a global audience. For further details and an immediate telephone interview please send me your CV today. Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.

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Project Manager - PRINCE2, APM, SCRUM - Bristol - £60K Permanent / Bristol, England

Project Manager | Bristol | PRINCE2, APM, SCRUM | £55,000 - £60,000 An excellent opportunity has arisen for an experienced Project Manager to support all aspects of the software development life cycle. A substantial salary of up to £60,000 with benefits is offered along with the opportunity to work with motivated and skilled individuals. This international company is highly respected and well connected and has been providing programming tools for game developers for over 25 years. In this period of continued growth, the Bristol based office is looking for a skilled project manager with a background in software engineering and a desire to be challenged. Working closely with the Product Development team, you will work with teams to improve software development processes and have the opportunity to undertake occasional travel within Europe and to USA and Asia. Predominantly, they are seeking a Project Manager to co-ordinate the development of software with internal and external teams and report progress to stakeholders. You will be responsible for creating, monitoring and adjusting product plans to ensure milestones are achieved to the agreed quality and cost. You will also manage internal non-production projects. With experience of managing several software development projects, you will have at least one example of a medium risk and cost; commercial customer/supplier relationship; multiple sites project. Along with strong communication and problem-solving skills, experience of the software development life cycle is a must. Having experience of JIRA, Confluence or Agile methods are advantageous but not necessary. This opportunity will provide a rewarding career move for a passionate Project Manager to work on a varied work load within a friendly and relaxed atmosphere. For more details and an immediate telephone interview please apply now. Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.

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Senior Games Designer - Wakefield - Design - £35,000 - £50,000 Permanent / Wakefield, West Yorkshire

Our prestigious, well-established client is hiring! If you're an experienced, creative Games Designer with a passion for creating great games, this may be the perfect opportunity for you! Our client is looking for a Senior Games Designer to join their Wakefield team. This position offers a salary of £50,000 + benefits. Our client has a plethora of hit games and series under their belt, giving them an enviable reputation and well-established name within the games industry. Year on year growth has caused them to expand, and as a result of this, they are now searching for a Senior Games Designer. The successful candidate will define and create the content, either visually, verbally or in written form of titles produced by our client. Candidates should be comfortable working in third party game engines, for example Unity or Unreal. You should also have good knowledge of C#, blueprint or an equivalent language to prove ideas in prototype form at the pre-production stage of development. Knowledge of 3D packages such as Maya, Blender or Max would be advantageous. Are you a passionate, experienced Games Designer? If so, click apply today for an immediate telephone interview! Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.

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Motion Graphics Designer - Nottingham - £22,000 - £30,000 Permanent / Nottingham, Nottinghamshire

Are you looking to express your creativity in a friendly, creative environment? Our client, a unique creative agency is looking for a Motion Graphics Designer to join their Nottingham-based team. This role can offer up to £30,000 + a generous benefits package. This company creates bespoke digital solutions for both worldwide and local clients. They deliver hardworking, exclusive strategies for prestigious organisations; these yield excellent results for their clients. The successful candidate will be able to express creativity whilst working in a commercial environment. Candidates be well versed within the Adobe Creative Cloud such as Photoshop, Illustrator and After Effects. Candidates should also have a solid understanding of design theory, typography and art direction. The ideal candidate would have experience with 2D, 3D and VFX pipelines. Knowledge of Cinema 4D would be beneficial. If you're a passionate Motion Graphics Designer who is driven by creativity and want to work on projects that are broadcasted to clients on both a local and national scale, click apply today for an immediate telephone interview! Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.

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Software Development Manager - Java - Berlin - €100,000 Permanent / Berlin, Germany

Software Development Manager | Java, Agile, APIs | Berlin | €95,000 - €100,000 An Exciting opportunity for a Software Development Manager has arisen for the highlight of your career. Offering up to €100,000 for the right candidate, this company is looking for a passionate leader with expertise with Java. This continental-wide company works with 100's of partners throughout Europe and is now seeking a Software Development Manager and Java expert to participate in the architecture and design of the company's platform and related systems. The business has steadily continued to grow over the past 5 years and intend on adding a talented individual to continually raise the bar with enthusiasm for software development. With over 15 million of users per month, this organisation requires a manager to inspire the team, collaborate with others and push for excellence. You will bring an expertise of designing and developing scalable and future proof microservices and libraries. Working on high-performance services that handle communications with partners, you will be able to demonstrate experience of developing software-based products in Java. Your experience of leading multi-disciplinary teams will be required to improve, simplify and streamline their platform that integrates hundreds of APIs. Shipping software products using modern integration patterns will be routine for you coupled with working within an agile environment. This opportunity is rare and if you have the experience required, do not hesitate. Apply today for an immediate telephone interview. Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.

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User Experience Consultant Permanent / Bristol, England

User Experience Consultant | Content Strategy, UX, UI, User Research, Psychology | £30,000 - £40,000 | Bristol An amazing opportunity for a User Experience Consultant has become available in Bristol with a salary of £30,000 to £40,000 depending on experience coupled with great benefits. Our client has an amazing reputation for delivering best in-class solutions to companies across a variety of industries throughout the UK and abroad. Their continued growth means they are now looking for a User Experience Consultant to join their highly skilled team. They offer fantastic training and support with the opportunity to travel and to be involved in a range of complex projects. You will have solid commercial experience split between UX and UI roles as well as using Agile or Lean methodologies. Ideally, you will have a web design background showing experience of user flows, prototypes and wireframes. Expertise in User Research, Content Strategy, Information Architecture and Interaction Design is desired as well as experience with tools like Photoshop, OmniGraffle, Sketch and Illustrator. You will have confidence in educating and influencing clients in shaping strategies that translate into relevant and meaningful user experiences. This role really suits someone who naturally and instinctively understands today's digital interactions and would be advantageous if you have a Psychology background. You'll also be keeping yourself up-to-date with emerging technologies, methodologies and industry trends. A portfolio showcasing this work will be needed for a successful application. If you're looking for the next step in your career then look no further. Please apply with us for more information and an immediate telephone interview. Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.

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Testimonials

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  • I've found Novate IT to be highly professional - they've always focused on quality over quantity which has been a great help because I always know that CV's from Novate IT are a good match for my requirements. After dealing with several different recruitment firms, I've settled with Novate IT because I...

    Ben Howes (CEO) / Zoetrope Labs

  • Burned by previous bad experiences of agencies who didn't take due care and attention when sending though potential candidates, we had long stopped using recruitment agencies. It was costing too much time and money and becoming more of a hassle then it was worth. That was until we met Novate IT. their...

    James Ewin (Creative Director) / Only Orca Limited

  • I was working with Novate IT on product and tech positions for wefox. I enjoy the simple and fast processes with Novate IT. Novate IT helped us to hire a challenging Product Owner role in insurance segment in a very short time.

    Roman Matyushkin (Recruitment Development Manager) / wefox

  • I found Novate IT to be helpful and endlessly patient. We were extremely fussy but were supplied with a string of high-quality candidates

    James Andrews / Hiring Manager

  • We have worked with the team at Novate IT for several years now. The roles we hire into are often highly specialized and with hard to find skills and/or experience. The Novate IT team has taken the time really to understand our business, what drives us and what we look for in...

    Ann Tanner (Senior HR Business Partner) / Cray UK Limited

  • Actual Experience has enjoyed a productive partnership with Novate, securing candidates matched to our requirements and aligned with our culture. This has helped us achieve sustainable growth.

    Vincent Lerigo-Smith (Professional Development Manager) / Actual Experience

  • I have had the pleasure of working woth Novate IT for a number of years on various technical roles. In every instance their team has taken the time and effort to understand what we are looking for in the ideal candidates. The candidates which are sent trhough are relevant and of high...

    Matt Seymour (Head of Software) / Verisk Maplecroft

  • We use Novate IT's recruitment services as we are often in need of Linux specialists for one or several of our European offices. Time after time, Novate IT show that the company has a strong candidate network in different countries, that the Consultants deliver high quality recruitment services and that they 'do...

    Lizeth van der Jagt (Recruiter) / ClusterVision BV

  • I've worked with the team at Novate IT for over 10 years. Novate IT stand out from the crowd by building and maintaining long-term relationships and connections within the tech indistry in the Bristol area. They are well-informed and realistic, and partner with you as a hiring manager to help you arrive...

    Alex Francis (VP of Engineering) / Polecat

  • It’s been a pleasure working with Novate IT on filling some of our difficult vacancies. They are not only friendly and responsive but also listen (which is an essential recruiter virtue from my perspective) to both HR AND the candidates and is thus able to deliver candidates which are a perfect match....

    Gosia Szulc (Director of HR & Admin) / Verimatrix GmbH

  • We have been working with Novate IT for around one year and the team has helped us bring many great talents on board. Everyone at Novate IT is straightforward, smart and easy to work with. They always send relevant candidates that also fit well into our team. Besides the fact that we...

    Verena Garo (HR Manager) / Zattoo International Ltd

  • Helpful Consultants at Novate IT were instrumental in securing an exciting Senior Technical Writing role with one of their clients - a top tech company. Although we didn't agree on a job offer at the end of the day, the guys at Novate IT knew I had competitive offers on the table...

    Ivan Terziev / Candidate

  • Novate are easy to deal with and got me some good interviews. I do not usually like dealing with recruitment agencies at all but Novate is an exception.

    Jamie A / Candidate

  • Novate IT were a great company in helping me along the path towards my new job. They checked in with me at key points of the process with a willingness to answer any questions or concerns. What really struck me the most was my Consultants focus on making sure my fit and...

    Ben Howard / Candidate

  • Over the past few months I have dealt with several recruiters, some being too pushy, some not knowing enough information about the sector, and some I just felt like they didn't care much about my applications. my Recruitment Consultant at Novate IT ticked all the boxes, he was friendly, attentive and I...

    Callum Bailey / Candidate

  • I found my current job with the help of Novate IT. In the first call I had with them, they approached me with three interesting job offers giving me all the information I needed synthetic and precise, no "bullshit". I choose one and they followed me through all the process - always...

    Marco Franceschin / Candidate

  • Highly recommended. I have had experience with quite a few recruitment agencies and NOVATE IT is by far the best one. They provided me with job opportunities that really fit my skills and personal criteria. Contact was also excellent. Unlike other agencies which would spam me with constant phone calls, communicating over...

    Kornelia Watson / Candidate

  • Novate were super quick and friendly, and had processed my application in a matter of hours. I am now happily employed thanks to their help and haven't looked back!

    Ryan Boylett / Candidate

  • I had the pleasure of working with Novate IT on my recruitment at wefox. They guided me through every step of the recruitment process. I was very glad for their supportive attitude and guidance.

    Monika Kotus / Candidate

Latest Blogs

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Novate IT Sponsor "Best in Health Tech" Award at the South West Digital Awards - September 2018

We're delighted to be working with the South West Digital Awards this coming September as the sponsor of the "Best in Health Tech" Award. Looking forward to meeting all the nominees on what looks to be a really exciting evening. For more details please visit here: https://helmsquared.com/novate-it-health-tech/ .....and if you'd like to attend the evening and say Hello to the Novate IT team you'll find all the info you need here: https://helmsquared.com/awards/

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Welcome to Novate IT...

There is something spectacular about the way in which so many creative ideas worldwide can, and have been brought to life through coding, and equally incredible is the impact of which computers and software have revolutionised the world we live in. Technological advances have been vast over the last two decades alone, but it is going to go further, with strong evidence to suggest that civilisation is entering into its ‘third industrial revolution’ – The technology revolution of the Internet of Things (IoT). Joining the Novate IT team enabled me to leave behind my challenging NHS roles and jump head first into the world of technology that I have long found to be a personal interest, and I haven’t looked back. For a small but friendly team, the Novate IT guys certainly pack a punch. Since day one, I was able to hit the ground running and find myself looking forward to going to work in the mornings – something that hasn’t happened for a while! I feel like I have gained a small additional family. Prior to that first day however, I was very sceptical of what to really expect – was I about to walk in to the lion’s den, containing therein a rowdy bunch of commission hungry, overly confident, devious people? I am pleased to say – I did not! In just a short space of time it was evident that I had nothing to fear and what feelings of anxiety I had quickly disappeared. Already, Novate IT have entirely changed my perspective of recruitment, and to me, demonstrate exactly how it should be done. For me Novate IT as an employer, is a breath of fresh air. Having several years of public sector work under my belt, I was more than aware of the inadequacies there can be within recruitment processes, with vacant posts often taking 8-9 months to fill from start to finish, increasing the workload of remaining colleagues during that process and often leading ultimately to negatively affected sickness records. Thankfully here at Novate IT the process is much quicker, and we often find suitable applicants for our clients to interview within a matter of hours from being invited to recruit for a role. Through selection based on ability and experience, the candidates put forward to our clients are nearly always subsequently interviewed in some format, and a number of those initiated contacts conclude with an employment offer being made to one of our candidates – our approach is a natural process, streamlined in efficacy and effectivity. Its also great fun to be able to have meaningful conversation with so many talented people in search for the right candidate for our client. If you are hiring or are looking to be hired there are a multitude of ways that Novate IT can provide you with assistance. We work with you, not against you and genuinely only have your best interests at heart. You can get in contact today with our Bristol or Nottingham office, contact details below: Bristol (covers UK & Europe) – 01174 403 970 / Bristol@novate-it.co.uk Nottingham (covers Midlands & North of UK) – 07896 995 821 / Nottingham@novate-it.co.uk

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StackOverflow - Global Developer Hiring Landscape 2018

Those fine folk at Stack Overflow have conducted a survey of over 100,000 Software Developers to gain a detailed understanding of the hiring landscape in 2018. Key highlights are: What technologies people most want to work with (and which they dread!) and the salaries linked to those skills What Developers look for in a new job How Developers prefer to be contacted and what they want to know about in a new job We found these insights fascinating and hope you do too. To download the survey results please click below Global Developer Hiring Landscape 2018.pdf We’re grateful to Stack Overflow for conducting this research and hope it helps them expand their business however, if you’re presently recruiting and would like further advice and guidance on how these insights can be crystalised into an effect recruitment campaign then please do let us know.

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GDPR for Employers: An Opportunity

GDPR - for Employers: An Opportunity Pretty much every company across Europe is presently preparing for the arrival of the new General Data Protection Regulations on 25th May 2018, and whilst it’s easy to become frustrated with the added layers of policies, procedures and documentation required to comply, GDPR should be seen as a huge opportunity for employers and recruiters to get their respective houses in order. Anecdotally we hear from many of our clients that they have a recruiter or two on their supplier lists who seem to have a habit of submitting CVs of candidates they’ve never spoken to and yet their actions are at times ignored. Come 25th May this will not only be bad practice it could potentially be unlawful and could land your company in seriously hot water (unless of course you’ve been tasked with disposing of 20million Euros as part of your job). The purpose of this article is not to give you chapter and verse about GDPR but instead to explain what you as an employer should be looking for from your recruitment suppliers. So, here are the headlines; there are six legal bases for processing personal data, only three are relevant to general recruitment activities and of those most recruitment consultancies will try to rely on the wonderfully vague basis of “Legitimate Interests”. In simple terms “Legitimate Interests” allows a recruitment company to hold personal data of an individual as it is necessary for them to provide work finding services for that individual. And that is fine as long as the recruitment company doesn’t hang on to the personal data longer than is necessary and doesn’t choose to share it with a third party. However, if you are working for an employer and are receiving CVs from a recruiter you’re going to want some sort of assurances that they actually have the right to share the applicant’s personal data with you. So, as an employer you really need to be looking for confirmation that any CVs you receive are from candidates who have given their consent for the Recruiter to send them. “Consent” is the best legal basis for processing of personal data as it is then completely clear that the individual knows that the recruiter is working on their behalf, has given their approval to the recruiter’s actions and crucially has a mechanism available to them for withdrawing their consent when they are no longer looking for work. Now, let me just pause to clarify; “Legitimate Interests” might be a lawful basis for a recruitment consultancy to have sent you a CV but “Consent” definitely is. More succinctly put, using “Legitimate Interests” is doing the bare minimum, “Consent” is best practice. So, as an employer, why should you care about the basis being used by your recruitment suppliers? Here’s just a few reasons why: If it’s under “Legitimate Interests”: How do you know that the Recruiter sending you the CV has gained the personal data in a lawful manner? If they haven’t then you haven’t either. How do you know the candidate has seen the recruiter’s privacy statement and policy? How do you know the candidate even knows their personal data has been shared with you? Do you want to give a place on your PSL to a Recruiter who is only prepared to do the bare minimum to achieve their placement fee? ….on the other hand, if it’s under “Consent”: You know that the Recruiter sending you the CV has gained the applicant’s personal data in a lawful manner and, The candidate has seen the recruiter’s privacy statement and policy and, The candidate knows their personal data has been shared with you and, You are working with a Recruiter who strives for best practice and so is willing to earn their placement fee by doing a good job for all parties. So employers, GDPR is a great opportunity for you to review your PSL and ensure that you are getting the best standard of service. By insisting all your suppliers gain the full GDPR “Consent” required from candidates you will see many improvements in the service you receive from your PSL, including: Fewer duplicate applications, where two or more recruiters claim the right to represent a candidate. And on the rare occasions where they have both/all gained the candidate’s consent they will have that moment time and date stamped which they can share with you. More committed applicants; at present it is very easy for a candidate to just say yes to every recruiter that calls them, and only whittle down their options once the interview requests start rolling in, this wastes your time. By insisting they consent to working with the recruiter and applying for your role, your CV received to interview attended ratio will increase. And so yes, seeing as you are bound to ask I can confirm here as I will if you choose to engage with us as a supplier; every candidate you receive from Novate IT and 52 Degrees North will have given their full consent for us to hold and share their personal data with you. In truth we’ve being doing this since both companies started and so are now delighted to see it being enshrined in law and our competitors forced to catch up. So, employers here’s your challenge; review your PSL now and ask all your suppliers what their plans are for complying with GDPR? Will they be doing the bare minimum and putting you at risk with “Legitimate Interests” or are they actually committed to best practice and providing you with a lawful source of candidates who know what is happening with their data and have given “Consent” to an application with your company? Remember, you’re paying for a service so why not insist on getting one? Stewart Smith – Self-professed recruitment expert and Bristol’s least hated IT recruiter. - If you’d like some help understanding what GDPR means to you as an employer or redesigning your recruitment process or just getting to the bottom of where all the talented employees you need to hire are, email me - Stewart@novate-it.co.uk

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The Mysterious Tale of the Incredible Vanishing Candidate

The Mysterious Tale of the Incredible Vanishing Candidate Here’s a story I’d wager all Recruiters are familiar with and despite its toxicity for all parties involved it is still a regular occurrence - I’m working on a vacancy for one of our clients and I find the perfect candidate; they have the right skills, are at the correct point in their career, are located close to the employer’s offices and when briefed are really keen on the role. We agree to present the applicant forward for the role and to get back to them with feedback ASAP. Now the next stage of our story can be fluid from case to case as sometimes it happens before a telephone interview has taken place, on other occasions it has happened mid-interview process (call from client “why hasn’t so-and-so arrived for their interview?”) and on one occasion it has happened to me after the candidate has completed the full three stage (telephone interview>technical test>office interview) process and is actually being offered the job!! Whenever it happens isn’t the point, the incident is the same - the candidate vanishes into thin air. Previously receptive to emails, text messages or phone calls all of a sudden they go completely silent, off grid, absent, disappear. Vanish. So, what on earth is going on? Well, the cynics amongst us know that some of these early-stage vanishers could be other Recruiters who have ghosted a CV (either created a fake CV or used a real CV but just changed a few of the key details and name) in order to find out from us who our client is. Once they have that info they need no longer engage with us and so don’t answer our calls (as an aside this happened to me once and the Recruiter in question had been dumb enough to leave some details within the CV so I could trace him to his employer, a company I was friendly with….I knew his boss…..hilarious!). But this would still only explain a small portion of the vanishers so it’s safe to say that something odd is going on with genuine candidates out there. Perhaps they are being kidnapped by other Recruiters or job applicants? Maybe its aliens, they do love to abduct folk after all! Maybe it’s an injury, or illness or even death (I’m sure this must actually happen sometimes sadly) – job hunting is a perilous task after all. The reality is some candidates just decide to vanish, I’m guessing they’ve either found a new role or decided to stay put with their present employer or, perhaps have decided on reflection that the role they’ve applied for isn’t quite what they’re after. Let’s be clear, all of these are perfectly acceptable reasons for withdrawing from the recruitment process, but what is completely unacceptable and a frankly ridiculous thing to do is to vanish into thin air without telling the recruiter of their change in plans. Let’s pause for a moment and address the elephant in the room; the services of a recruitment consultancy are completely free of charge to an applicant and in theory that’s an amazing deal. Seriously, you give someone who knows your industry and location your CV and then they set about presenting you with a load of suitable jobs, they submit the applications to the jobs you choose to go forward for, they help you prepare for the interview and negotiate the best remuneration package available for you at the end of the process, what could be a better deal than that? Or maybe you’d prefer to spend your evenings scouring through job adverts online and in newspapers? So, to completely vanish on them when you know they are trying to work their bum off for you is nothing less than bloody rude. Now obviously we all know Recruiters aren’t doing this entirely for the love of helping people find jobs, someone is paying us but when it isn’t you I personally think you have a bit of a responsibility to play with a straight bat and not simply vanish. Certainly, vanishing can be extremely harmful to the recruiter’s relationship with their client, as it makes us look like we had never spoken to you in the first place. Ok, so whilst we’re dealing with elephants let’s also be honest and deal with that one’s younger, only slightly smaller brother; some recruiters are idiots. Some Recruiters send your CV places without asking you, some Recruiters repeatedly call you about jobs focused on a skill or technology you used once 10 years ago but that still lingers on your CV, some Recruiters won’t take no for an answer when you decide a job isn’t quite right for you. I’m certain there are many many more sins that some Recruiters are guilty of, I’m just not aware of them because at Novate IT and 52 Degrees North we don’t do things that way (- yeah I know, I would say that, but I’m happy for you to ask ANY of the clients or candidates we’ve worked with over the last 20 years). The point here is that (and I firmly believe this) most Recruiters are not like this, many/most work hard to do a good, honest and reasonable job by their candidates (so they can get paid by their clients). So, with these points in mind it’s just not a reasonable act to vanish when they are trying to help you achieve your goals. So, why should a Vanisher give a damn? They’ve presumably disappeared because they achieved whatever objective they set out to - they’ve got a new job elsewhere, or a raise from their present employer etc. so why should they care? Well here’s just a few reasons: 1. They will almost certainly want to change job again at some point in the future and may just find that their ideal next career move is being hired for by the recruiter they’ve previously vanished on. Will they be perceived as a credible candidate given their track record? 2. Remember, the employer also knows the Vanisher’s name too, and is likely to be frustrated at their actions and their time being wasted engaging with someone who disappeared into the ether. Even if the Vanisher re-appears as a direct applicant or through another recruiter at best they can look forward to a red-face conversation in the interview or at worst their application will be dismissed as more potential time wasted. 3. Related to point 2, the hiring manager could turn up next working anywhere. Again, imagine being ruled out of your dream job at Google/Facebook/Debenhams/Notts County (You Pies!!!) because you’d previously messed the hiring manager around. You’d be gutted, right? 4. We recruiters never quite believe someone has vanished on us (we’re eternal optimists) and so it’s likely you’ll be getting emails, texts, phone calls and voicemails at the very least daily for a while as we try to reach you. Seriously, who can deal with the agro of constantly avoiding phone calls etc?!? (I appreciate this isn’t exactly a major job hunting issue but still something to keep in mind – I know a recruiter at another company who will call a Vanisher 20+ times per day until he gets an answer! Ouch.) The answer to avoiding all this silliness is simply to communicate; be willing to call the recruiter you’ve been working with and tell them the bad news. If they’re a good egg they take it on the chin, probably congratulate you and send you on your way with their best wishes. And if they throw a strop? - then you’ll definitely know who to avoid dealing with next time around. If on the other hand you simply don’t have the time/will/energy/inclination to listen to them trying to change your mind and to continue with their application then just email them; a couple of sentences explaining that you’ve made your decision and why is sufficient. They might still be a bit miffed but they’ll still be happier to have been told than if you had simply evaporated. Stewart Smith – Self-professed recruitment expert and Bristol’s least hated IT recruiter. - If you’d like some help with your CV, job hunt or any other career development matter email me stewart@novate-it.co.uk

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Five (possible) problems with your CV

The problem with CVs….. My last few blog posts have focused on how employers can improve their hiring success but this week it’s time to turn attention to applicants and to look at the mistakes being made with the main method of presenting one’s self forward for a job; the CV (or resumé – but for the purpose of this article CV will do). Now as Recruitment Consultants we spend 99% of our waking hours reviewing CVs (or it certainly feels that way) and so whilst many accusations can be levelled at recruiters one thing we can say for certain is that we know what a good CV looks like. We may not be experts in software engineering, accountancy, ice-cream construction or whatever business sector we happen to be recruiting in (we don’t need to be……another time) but we are experts in how someone’s career history should be described within a CV. So, as I close in on my third decade as a Recruiter let me share the following nuggets of wisdom gleaned from my career so far: 1 - The one-page CV is a myth Whoever invented this idea either had a VERY limited career when they thought of it or they had amazing eyesight and loved reading documents in font size six. In short; KNOCK IT OFF! (- yes, I am shouting, it really gets my goat!). In reality, unless you’re fresh out of school or university then you are almost certain to have done enough “things” professionally to warrant at least a couple of sheets of A4. Referring to my specialist sector of software engineering the complexity of the projects our candidates work on necessitates reasonably detailed description and in 20 years I can’t say I’ve ever heard a hiring manager complain about a CV that even stretches to four or five pages. That’s not to say CVs should be padded with pointless info to create length for length’s sake, just don’t be shy of giving a bit of detail. 2 - ….but what did you actually do??? This sort of follows from my previous point; we see FAR too many CVs that are brief to the point where I wonder if the author was running out of printer toner. An example from yesterday; an applicant for a job described their last 10 years’ work in just two and a half lines the crux of which was roughly “various projects including web software for XX industry” - this will not get them hired ANYWHERE. Employers want to know about the projects, the teams the individual worked in, the technology used, the client/s (if there was one), the industry and so on and so on. Without more detail you’re just encouraging the recruiter or hiring manager to reach for the delete key. 3 - Lay off the damn graphics! Yes, UX/UI people….I’m looking at you (although many others are guilty of this crime too). Let’s be really clear about this, a CV should only be a typewritten document explaining your skills, career experience, qualifications and contact details (plus some interests….but we’ll get to that shortly) - a CV is not the place for you to demonstrate your design fu. No one really wants to see (and these are all things I’ve seen within the last month) your finger prints, you in Venn diagram form, you as physically compared to various animals found on a safari, a bar chart where you rate all your skills out of seven…and they are all seven out of seven! I get that this is eye catching but it’s also just a bit odd and wastes space where you could be writing about your actual skills and experience. Hello again UX/UI peeps, yes…clearly you need to be able to show your skills somewhere but that’s what your portfolio is for, put the link front and centre on your CV (literally, under your name) and hiring managers will always see it and visit it. You’ll also be showing you know when, where and how to convey information, which has got to be a skills in and of itself, right? 4 - Are you a human with a life or do you only exist to work? This is something that many other people have commented on but can’t really be overstated, and I accept that it’s perhaps cultural thing but certainly in the UK it’s REALLY important to have some outside work interests listed in your CV. You never know, your interviewer might also be an amateur beekeeper, a follower of Notts County (You Pies!!!) or a fan of film noir. Interests can help you get an interview (one of my team secured their interview at Novate IT by showing their love of Lord of the Rings) and can also provide a great conversation starter to ease you into the interview helping you build the rapport that is crucial in any job interview. In the software engineering world employers are now becoming increasingly interested in the technical projects applicants take on in their spare-time; you might not have professional experience of Clojure but taking the time to develop a project or two using it as a hobby sends a powerful message to a prospective employer that you’re committed to that area of technology as well as self-development in general. 5 - Word vs PDF This is a pretty simple one really; Word is good (alright…Word is OK-ish) at creating/editing word-processed documents, and PDF is good at presenting them as you intend them to look. So, by all means provide us with your CV in PDF format but please accept that if you’re using the services of a Recruitment Consultant we almost always have to do something to it before we can send it to the employer, which means converting it back into Word, doing what we need to do and then returning it to PDF. So PLEASE, if only for my sake and my diminishing volume of follicles please also have a Word version ready you can share with us. And don’t fret, we’re not trying to do anything sinister we simply need the ability to add a coversheet summarising the main points of your skillset and desired role (and pretty much every client I have worked with over the last 20 years has asked us to do this). We may even need to tidy up the formatting that your chosen job board has decided to sporadically tamper with (unless you meant every other paragraph to be justified to the right of the page?!?!) or we might need to correct your spelling or grammar (perish the thought you’ve missed this during your proof reading, or your computer thinks you are American and autocorrects you into working for an organization). Seriously, only providing a PDF CV means your recruiter is having to spend so much longer processing your application that they don’t have time to help other job hunters, so you’re basically standing in the way of other people getting jobs, and no one wants that on their conscience! There are a multitude of other issues with CVs and I could easily vent on this subject all day, but this is supposed to be a blog post and not an encyclopaedia so I’ll leave it with one final message; if you’re working with a recruiter then listen to their advice about your CV, you might be an expert in glass-blowing, civil aviation or marsupial dentistry but we are experts in making CVs convey the right info in the loveliest way possible. And even if you don’t particularly trust the Recruitment Consultant you are working with (implausible as it may sound, there are bad Recruiters out there) believe in their desire to help you get the job you are applying for! Stewart Smith – Self-professed recruitment expert and Bristol’s least hated IT recruiter. - If you’d like some help with your CV, job hunt or any other career development matter email me stewart@novate-it.co.uk

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