Software Escalation Analyst - Norwich - £25,000 - £30,000

Software Escalation Analyst - Norwich - £25,000 - £30,000

  • Location

    Norwich, Norfolk

  • Sector:

    Technical Support

  • Job type:


  • Salary:

    £25000 - £30000 per annum

  • Contact:

    Gerard Dowling

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Software Escalation Analyst - Norwich - £25,000 - £30,000

A fantastic opportunity to join arguably the best employer in the region has arisen as a Software Escalation Analyst. This role can offer up to £30,000 + a generous benefits package.

This company are one of the new market leaders in their sector within Systems and Software. Revolutionising the way things are done, they have gone from strength to strength by offering high quality products with a real understanding of what their customers wants. They also have a culture which really focuses on ensuring their staff are happy, fulfilled and challenged in their work. They are now looking to expand their numbers with a Software Escalation Analyst who has experience with Jira.

Candidate must have strong experience with Jira. Candidates should also have solid experience with bug resolution progress and fixes. The ideal candidate will have extensive experience with manual testing too.

This is an amazing opportunity to join a company that want to help you progress your career and expand your skill set. This career step will be a journey, where you can expect to be part of award-winning teams, drink lots of free tea and coffee and win/lose a few games of pool or PS4 games along the way. If you want to be part of an amazing journey, then make sure you don't miss out on this opportunity! Click apply to send me your CV today for an immediate telephone interview!

Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.